Services
Our membership benefit programs are just one ingredient in our formula for success.
It takes marketing strategy, innovative technology and knowledgeable support services to implement any program effectively. With our suite of products and services you’ll find experienced management, marketing specialists, product experts, web designers, artists and copywriters, all under one roof.
Responsive Customer Service
We provide:
- Protection products insured by nationwide carriers
- Three-day average claim processing
- Customized fulfillment solutions
- Support at the store and multi-unit supervisor levels
- Training programs that drive performance
Custom Marketing Materials
We can provide you with marketing materials including: brochures, membership cards, benefit booklets and store displays that advertise your membership program and we can work with you to develop customized collateral that uses your logo, your colors and your identity to heighten brand loyalty. We do it all and we do it your way.
Customized Fulfillment Options
We can provide you with a range of fulfillment resources including:
- Immediate delivery by email
- First class mail delivery of custom mailers on a daily or weekly basis (based on volume levels)
Analytics and Reporting
We can provide reports that give your company information to help enhance your customers’ experience and improve your bottom line.
Discount Benefit Training
When a membership program is implemented, clients receive access to training that assists with the sales process and product information. Additional tools include point-of-sale marketing material, DVDs, follow-up training and procedural manuals.
Industry Experience
We are experienced in the rent-to-own and discount medical plan organization industry and attend annual trade shows.
Systems and Network Support
Benefit Marketing Solutions has in-house administrative systems including:
- Real-time enrollment and billing functionality
- Direct in-bound eligibility, file edits and acceptance
- Direct out-bound file transfers to network providers, as applicable
- Access to claims status